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  1. Captin
  2. Captin platform

Captin platform

Order Execution Policy
Transmitting orders to a broker executing the order on Euronext
For which orders does the Order Execution Policy apply?
For which orders does the Order Execution Policy apply?
How do we process your orders?

Trade
What does the interim dividend mean for me as a DR holder?
When will my depositary receipts become tradable?
Step-by-step plan to place a buy order
Why has my order not or not fully been executed?
What is a limit order?
When can I expect the DRs in my portfolio or the money in my account after settlement of the order?
See all 7 articles

Change account and details
How can I close my account?
How do I open a trading account with Captin?
Procedure for the Transfer of Triodos Certificates in the Event of Inheritance
How can I change my address and email?
How can I change my counter account?
I am unable to log in. What do I do?
See all 9 articles

Platform
Transfer of Triodos Depository Receipts
How can I change my account language?
Why is my own name not at the top?
When will I be able to trade?

Portfolio
Where can I find my annual statement?
My booked balance is not visible in the trading platform.
How can I transfer money to my portfolio on the trading platform?
Why has my money been transferred back without my instruction?
Can I transfer funds from Captin to another account?
I have Depository Receipts indicating 'Currently Not Trading' What do I do?
See all 7 articles