Announcement Fiscal Year 2023 Review
We would like to inform you about the availability of your fiscal year o...
My booked balance is not visible in the trading platform.
Please note that we need two business days to process payments. On busin...
How can I transfer money back to my fixed contra account?
To transfer money back to your fixed contra account, you need to follow ...
How can I transfer money to my portfolio on the trading platform?
If you intend to buy Depository Receipts, you need to transfer sufficien...
Why has my money been transferred back without my instruction?
At Captin, we have a policy of regularly transferring outstanding funds ...
Why does the value of my portfolio change each trading round?
The value of your portfolio may vary with each trading round because of ...
Can I transfer funds from Captin to another account?
It is not possible to transfer funds from Captin into another contra acc...
I have Depository Receipts indicating 'Currently Not Trading' What do I do? 
If you notice your DRs are displayed as 'Currently Not Trading', it mean...
When will my DRs be tradeable?
Once you have completed your onboarding, your DRs will be converted into...
What does conversion into book-entry form mean?
Conversion into book-entry form ('dematerialisation') of securities is t...