Why has my money been transferred back without my instruction? Why has my money been transferred back without my instruction?

Why has my money been transferred back without my instruction?

At Captin, we have a policy of regularly transferring outstanding funds in your account back to your fixed contra account. We do this, because Captin is not a bank and therefore not allowed to maintain funds.

 

Funds can remain in your portfolio with Captin for up to five (5) days without a specific purchase order. After this period of five (5) days, the funds will automatically be transferred back into the fixed contra account known to us.