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  1. Captin
  2. Trading platform

Trading platform

Change account and details
Procedure for the Transfer of Triodos Certificates in the Event of Inheritance
How do I open a trading account with Captin?
How can I change my address and email?
How can I change my counter account?
How can I close my account?
I am unable to log in. What do I do?
See all 9 articles

Trade
When will my depositary receipts become tradable?
Interim dividend 2024
Am I entitled to dividends?
How do I place an order?
Step-by-step plan to place a buy order
How does an auction of Triodos Depository Receipts operate?
See all 18 articles

Costs
Are there any costs associated with opening, maintaining and closing a trading account?
What are the transaction costs?
Which fees are charged for transfers that do not follow from transactions?
Why are additional transaction costs withheld?
Can Captin change the fees charged for transactions and/or the use of the Market?
Belgian Stock Exchange Transactions Tax

Platform
Transfer of Triodos Depository Receipts
How can I change my account language?
Why is my own name not at the top?
When will I be able to trade?

Portfolio
Clarification for Annual Statement 2023
Where can I find my yearly overview?
My booked balance is not visible in the trading platform.
How can I transfer money to my portfolio on the trading platform?
Why has my money been transferred back without my instruction?
Why does the value of my portfolio change each trading round?
See all 9 articles

Price
What is the ‘Provisional price’?
How does order allocation work?
What is the price of the depository receipt? 
When will the new trading price be visible?
Where can I see the historical price?

Waiver registration
How can I register for the waiver?
What does waiver registration mean for Triodos certificate holders?