Do you need telephone support?

Do you have any questions about logging in, do you find it hard to complete the identification form, or are you not sure if you have entered the right details? A little extra help is at hand. What is your request for help and how can we best help you?

Call one of our staff members at: +44 3443699009

Or you can use the web form to contact us.
You can also use our web form. Ask your question and enter your personal details directly. We will then immediately know who you are and what your question is about. Please use our web form.

Telephone support

We are also happy to help you by telephone, for example if something has changed in your personal situation. We are available each working day from 8.00 a.m. to 16 p.m.

Do you have any questions about identifying, are you unsure if you are filling in the right thing, or are you unsure if you have completed the identification process?

Call one of our staff members at +44 3443699009.

Do you have questions on the specifics of the depository receipts themselves?
Triodos Bank has set up a section of its website for holders of depository receipts. You will find the most recent updates and the most frequently asked questions about your depository receipts here.

You can also call Triodos Bank at:

From the UK: 0330 3550 355
From abroad: +44 (0)117 973 9339

Use can also use email support at info@triodos.nl.

Do you have any questions about logging in, or any other technical problem?
Use the web form or call one of our staff at +44 3443699009.

Do you have a general question?
Please use the web form.

Do you have a question about the trading platform?
Please use the web form.

We will be happy to help you!
The Captin staff assisting you can usually answer your question immediately.