Use the standard photo app on your smartphone to scan the QR code. If scanning the QR code fails, we can send you a link in a text message to your smartphone. For this, go to the screen with the QR-code and choose 'SMS' to the right of 'QR code'. Enter your mobile phone number and choose 'Send text'. You will then receive a text message with a link.
As you scan the code, you will be prompted to open a new page on your smartphone. Using your smartphone, you then take a photo of your passport or ID card without covering your CSN or passport photo.
If you do not have a European passport, identity card or driving license, please contact us for further instructions.