English (GB)
Català
Deutsch
Español
Français (Belgique)
Nederlands
![When identifying, I get the message 'Something went wrong'. What do I do?]({"bg": "//theme.zdassets.com/theme_assets/14246216/e106cc8a79a6a41c781c71d999cffaa33b481de7.jpg"})
![When identifying, I get the message 'Something went wrong'. What do I do?]({"bg": "//theme.zdassets.com/theme_assets/14246216/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
You can try the following:
- Refresh web page. Press F5 on your laptop or computer. Press 'Command + R', if you have a Mac or an Ibook.
- Use a different internet browser. Use a different internet browser. If you have an Android phone, we recommend Google Chrome. If you have an iOS (Apple) phone, use Safari or Chrome.
If this doesn't work, please contact us.